STRABAG PFS becomes exclusive service provider for O2 Telefónica

• Technical, infrastructural and partial services in commercial facility management for all O2 Telefónica locations in German
• Contract includes 275 shops and 15 office buildings

O2 Telefónica has exclusively commissioned STRABAG Property and Facility Services (STRABAG PFS) with the technical, commercial, and infrastructural facility management for its entire real estate portfolio in Germany. From September 2022, STRABAG PFS will thus provide all related services as the exclusive service provider.

The portfolio under management comprises 275 shops, several data centres and 15 office buildings, including the so-called O2 Tower in Munich, the tallest office building in Munich with 37 storeys, as well as the associated areas on the campus grounds. The new facility management contract has a term of three years, the extension of the property management contract covers two years. The parties have agreed not to disclose the contract volume.

The agreed services include technical maintenance and servicing of all technical services as well as all infrastructural services, caretaker services and conference management. The contract also includes ensuring uninterrupted operation, a 24/7 customer hotline, comprehensive energy and security management as well as other optional services. In the commercial services, the focus is on recording contract and billing data for the properties and company cars. A large part of the services is provided by the company’s own staff.

STRABAG PFS has already been exclusively managing technical facilities and operating sites for operational fixed network services for O2 Telefónica since 2016. In May 2017, STRABAG PFS was already contracted with TFM and IFM for a partial mobile portfolio. With the contract extension now signed, STRABAG PFS is the sole property and facility services provider for O2 Telefónica in Germany.

"We are very pleased about the trust placed in our performance. With this long-term contract, we can demonstrate our high technical competence, our demand for top quality and, finally, our convincing energy concept," says Dirk Brandt, Managing Director Key Accounts at STRABAG PFS.