Bechtle named three-time Leader in the ISG Provider Lens™ Future of Work report

• Strong market position and competitive edge in modern workplace sector
• Positive rating for product and service offering for modern work

The Information Services Group (ISG), a global research and advisory firm, has ranked Bechtle as a leading provider in three categories in its ISG Provider Lens™ Future of Work – Services & Solutions Report 2022. In Germany, Bechtle has been named a Leader in the fields of Managed Workplace Services – End User Technology, Workplace Strategy Transformation Services, and Digital Service Desk & Workplace Support Services. The analysts based their assessment on the group’s varied product and service offerings and strong market position.

The ISG Provider Lens™ Future of Work 2022 study compares managed service providers in terms of strategy, scope of services and future-oriented solutions offerings for the modern workplace, thus offering an international, representative rating of solution providers in the modern workplace sector.

New requirements for the hybrid world of work

“Our extensive portfolio lays the infrastructural and organisational foundation for digital workplaces and hence a future-oriented, hybrid, efficient and agile world of work. Being named Leader is confirmation that our modern workplace concepts optimally address our customers’ requirements,” says Christian Malzacher, Business Manager, Modern Workplace, Bechtle AG.

Quadrants rate service provider strengths

The Workplace Strategy Transformation Services category rates consulting services in the course of the transformation towards more agile worlds of work. As a leading provider, Bechtle offers essential support to companies and public-sector organisations in the design of their workplace strategies, the configuration of architecture for modern worlds of work and the creation of roadmaps for the required transformation.

In the Managed Workplace Services – End User Technology category, Bechtle scored well with services that support IT departments in the management of end devices, applications, cloud workplaces and security concepts for digital workplaces. The group’s excellent and certified partnerships with manufacturers, along with its extensive portfolio that offers customers a wide range of services in modern work technologies, also scored highly.

Bechtle secured its leading position in the Digital Service Desk and Workplace Support Services quadrant by offering an extensive number of services that support users with individual solutions to problems with short response times. In addition, Bechtle also has a highly modern installation centre, multi-vendor maintenance and repair capacities as well as a strong technology and partner ecosystem.

Extensive offering for the modern workplace

“We consult and implement solutions, involve employees, and offer exclusive support services and standardised managed services, while installing new security concepts. We strive to be a strong IT partner for the future that has all the right answers for setting up and managing modern workplaces,” explains Business Manager, Christian Malzacher.

“It’s clear that hybrid working will remain an important part of our work culture and Bechtle supports customers with the right strategy, the right solutions as well as individual service offerings, taking a load off IT departments in companies and organisations,” says Roman Pelzel, Lead Author and Principal Consultant at ISG.