Siemens Logistics awarded major service contract at Madrid-Barajas Airport

• Multiyear order for operating and maintaining baggage handling systems
• Preventive maintenance and condition monitoring for extended component lifecycle

Siemens Logistics has received an extensive order to operate and maintain the baggage handling systems (BHSs) of all terminals at the Adolfo Suárez Madrid-Barajas Airport in Spain. Together with preventive maintenance to ensure the BHSs operational availability, Siemens Logistics will be responsible for spare parts management and for implementing a state-of-the-art warehouse management software. The service contract, which will run for five years, covers technical support for a conveyor system extending circa 140 kilometers and comprising, among others, tray and belt technology, and over 17,000 drives. The customer is Spanish airport operator Aena.

"We are very proud that Aena chose us for this major project that is so important for its network," said Michael Schneider, CEO of Siemens Logistics. "With our experienced teams, digital applications and innovative solutions, we offer our customer a tailor-made service concept that will increase their productivity."

Madrid-Barajas numbers among Europe’s busiest airports and is the most relevant hub on the continent for flights to Latin America. A key essential for a top performance of the airport’s baggage handling assets is Siemens Logistics’ proven SmartTray for condition monitoring. With its high-tech sensory components, the SmartTray inspects, captures and subsequently analyzes data of the conveyor systems during regular baggage operations. This results in a significant decrease of manual inspections and the highest standard of operational system availability. The service team can access relevant data and information as and when required, enhancing efficiency further. The accurate and objective condition data collected by SmartTray is the prerequisite for predictive analytics and the basis for AI-based predictive maintenance decisions. For this, Siemens Logistics offers a comprehensive operations and maintenance portfolio, including a suite of innovative, digital service applications.

SmartTray has been in operation successfully for many years, not only at Madrid-Barajas airport, but also at other airports worldwide. The solution can easily be integrated into existing systems, independent from other airport technology.

SmartTray is part of Siemens Logistics’ SmartService portfolio that supports airports in increasing the performance and reliability of their BHSs. Besides optimizing maintenance planning, SmartService improves component service lifetime, contributing to the customer’s sustainability concept.

For decades Siemens Logistics has been represented by a regional company in Tres Cantos, Madrid. Having already successfully implemented several installation and service orders, the skilled local team has extensive know-how in realizing complex projects.

Siemens AG (Berlin and Munich) is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, helping them to transform the everyday for billions of people. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a globally leading medical technology provider shaping the future of healthcare. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. In fiscal 2022, which ended on September 30, 2022, the Siemens Group generated revenue of €72.0 billion and net income of €4.4 billion. As of September 30, 2022, the company had around 311,000 employees worldwide. Further information is available on the Internet at www.siemens.com