Award for highest customer satisfaction

aquatherm, the global market leader for plastic piping systems made of polypropylene for plant engineering and building services, was voted by end consumers in an independent survey as the brand with the highest customer satisfaction in this category. The survey, which took place between May and June of this year and was conducted in cooperation with the German Institute for Product and Market Assessment, was unbiased and independent. Participants could mention any brands they were especially satisfied with, without being given predetermined options. A total of 11,372 votes were cast, with aquatherm receiving the most entries in the category "Piping Systems". The survey was aimed at a broad target group of consumers aged 20 to 65 from all regions and social classes in Germany.

Second award of its kind for aquatherm

"We are very pleased about the award, which underlines the high value of our products, our services, and the aquatherm brand," explain Maik Rosenberg and Jan Kriedel, Managing Directors of aquatherm. "At the same time, it is an incentive for us to continue investing in high quality and customer-oriented services."

This marks the second time aquatherm has been awarded the Plus X Award. In 2019, the company received the award for its aquatherm black surface heating and cooling system. At that time, it was recognised in the fields of sanitation and air conditioning for four outstanding attributes: high quality, design, ease of use, and ecology.