Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Symphony, a SYKES company, a global consulting and managed services firm that specializes in designing and deploying IA solutions that help clients rapidly realize the full potential of digitized operations.  They will be reselling and deploying Jacada’s full suite of contact center automation solutions worldwide. With Symphony, Jacada will support their clients’ RPA and IA initiatives with a trusted global leader in designing, implementing, and managing intelligent customer experiences. Together, Symphony and Jacada will leverage their mutual commitment to enabling customer service excellence through strategic and seamless end-to-end automation to provide their joint customers with robust and…